7-442:30pm BST  
Sept 24 Wembley 2017
20-02:30pm BST 
Oct 1 Wembley 2017
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Oct 22 Twickenham 2017
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Oct 29 Twickenham 2017

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2017 London Games Ticketing FAQs

Posted Dec 7, 2016

2017 Ticketing FAQs

Ticketing FAQs

  • General Ticket FAQs
  • Season Ticket FAQs

GENERAL TICKET FAQs

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SEASON TICKET FAQs

CLEAR BAG POLICY

For more information our new Clear Bag Policy please click here - http://www.nfluk.com/bag-policy.html

WHEN DO TICKETS GO ON SALE

For information on tickets, please click here http://www.nfluk.com/tickets/index.html

Further tickets may become available later this month if returned from the participating teams. To ensure you are notified of any future sales windows please ensure you sign up at NFLUK.com

HOW DO I BOOK GAME TICKETS?

All Individual game tickets can be purchased online at www.ticketmaster.co.uk/NFL during the dedicated sales windows.

Hospitality packages and executive boxes can be purchase via our official sales agents Club Wembley, Keith Prowse and Ticketmaster. Find out more about our Hospitality offering.

Travel and Hotel packages can be purchased via our official Match Breaks Partner, Thomas Cook.

HOW CAN I BOOK SPECIAL ACCESS TICKETS?

Special access tickets can be purchased by calling the Stadium directly.

For Twickenham tickets please call 0208 831 6666 (option 4).
For Wembley tickets please call 0800 169 2007 Option 7.

IS THERE A TICKET LIMIT?

Yes, a ticket limit of 8 per person applies to all ticket purchases except for individual game tickets for the Twickenham games, where the limit is 4 tickets per person per game.

HOW CAN I PAY FOR MY TICKETS?

If you are purchasing tickets for Individual games, you can only purchase online via Credit or Debit card.

IS THERE A CHILD TICKET PRICE?

Child tickets (16 and under) are available at both venues. Please see ticket information page for prices.

CAN I BRING MY BABY/INFANT TO THE GAME?

If you have a child under 18 months that you wish to bring to the game, they will be able to attend free of charge however you must collect a ticket for your child from the box office on the day of the game.

WHAT ARE THE STADIUM BAG POLICY RESTRICTED ITEMS?

To provide a safer environment and significantly reduce entry time into the stadium, the NFL will be implementing a strict bag policy for all four NFL London Games.

DO NOT bring a bag into the stadium for any of the events unless they adhere to the regulations outlined in the bag policy document. If for any reason (medical or other) you require a bag that does not adhere to this policy, ENTRY WILL BE PERMITTED, however you will need to provide proof of medical condition and requirements, and should expect a bag search.

WHEN WILL I RECEIVE MY GAME TICKETS?

Tickets are expected to be dispatched in August 2017. You should receive your tickets no later than 2 weeks prior to the event. If you have not received your tickets in this time, please contact Ticketmaster on 0333 321 3123.

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SEASON TICKET FAQs

MY SEASON TICKET CUSTOMER DETAILS HAVE CHANGED SINCE LAST YEAR. HOW CAN I CHANGE THESE?

You can change your season tickets account details by logging into your account at www.nfluk.com/seasontickets using your customer ID and password.

If your details change after you have purchased the tickets, please contact Ticketmaster Customer Services on 0333 321 3123.

HOW CAN I PAY FOR MY SEASON TICKETS?

If you are renewing or purchasing season tickets, you will have the option to pay the full amount in one payment by Credit and Debit card OR by Direct Debit – costs spread over 5 payments.

HOW CAN I BUY A SPECIAL ACCESS SEASON TICKET?

Special access tickets can be purchased by calling Ticketmaster customer service team on this number 0800 988 4440

HOW DO I GET A 20% DISCOUNT ON SEASON TICKETS?

Anyone buying a Season ticket for all four 2017 games will save an average of 20 per cent off the cost of individual game tickets. This has already been deducted from the ticket purchase price. Season ticket holders will only pay one booking fee per season ticket. Example: 4 season tickets = 4 booking fees instead of 16.

CAN I PURCHASE A SEASON TICKET FOR JUST THE 2 TWICKENHAM GAMES? OR JUST THE 2 WEMBLEY GAMES?

No, a season ticket is currently for all 4 games.

WILL THE SEASON TICKETS COME IN THE FORM OF A CARD OR 4 SEPARATE TICKETS?

You will receive 4 individual tickets for the 2017 London Games.

 

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