BUY SEASON TICKETS 
Wembley 2017
BUY SEASON TICKETS 
Wembley 2017
BUY SEASON TICKETS 
Twickenham 2017
BUY SEASON TICKETS 
Twickenham 2017

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2017 London Games Ticketing FAQs

Posted Dec 7, 2016

2017 Ticketing FAQs

  • WHEN DO TICKETS GO ON SALE?
  • HOW DO I BOOK GAME TICKETS?
  • IS THERE A TICKET LIMIT?
  • CAN I PICK MY OWN SEAT ON THE INTERACTIVE SEAT MAP?
  • MY CUSTOMER DETAILS HAVE CHANGED SINCE LAST YEAR. HOW CAN I CHANGE THESE?
  • HOW CAN I PAY FOR MY TICKETS?
  • WHAT ARE THE STADIUM BAG POLICY RESTRICTED ITEMS?
  • IS THERE A CHILD TICKET PRICE?
  • CAN I BRING MY BABY/INFANT TO THE GAME?
  • HOW CAN I BUY A SPECIAL ACCESS TICKET?
  • HOW DO I GET A 20% DISCOUNT ON SEASON TICKETS?
  • WHEN WILL I RECEIVE MY GAME TICKETS?
  • CAN I PURCHASE A SEASON TICKET FOR JUST THE 2 TWICKENHAM GAMES? OR JUST THE 2 WEMBLEY GAMES?
  • WHEN WILL INDIVIDUAL GAME TICKETS GO ON SALE?
  • I WISH TO PURCHASE LARGER GROUP PACKAGES. HOW CAN I DO THIS?
  • I CAN’T FIND MY CUSTOMER ID NUMBER. WHAT SHALL I DO?
  • WILL THE SEASON TICKETS COME IN THE FORM OF A CARD OR 4 SEPARATE TICKETS?

WHEN DO TICKETS GO ON SALE?

Season tickets are now on sale via www.ticketmaster.co.uk/NFL

The date for Individual game tickets is yet to be confirmed, all information on ticket sales windows can be found here.

Please contact Ticketmaster Customer Services on 0333 321 3123.

HOW DO I BOOK GAME TICKETS?

All 2017 tickets can be purchased online at www.Ticketmaster.co.uk/NFL during the dedicated sales windows

IS THERE A TICKET LIMIT?

A ticket limit of 8 per transaction applies.

CAN I PICK MY OWN SEAT ON THE INTERACTIVE SEAT MAP?

If you are renewing or purchasing a 2017 season ticket, you will be able to select your seat for both Wembley and Twickenham using the interactive seat maps (subject to availability). Please note: If single seats are left next to you, you may be required to move along a seat or two in the same row. If this is the case, we will be in touch

MY CUSTOMER DETAILS HAVE CHANGED SINCE LAST YEAR. HOW CAN I CHANGE THESE?

You can change your season tickets account details by logging into your account at www.nfluk.com/seasontickets using your customer ID and password.

If your details change after you have purchased the tickets, please contact Ticketmaster Customer Services on 0333 321 3123.

HOW CAN I PAY FOR MY TICKETS?

If you are renewing or purchasing season tickets you will have the option to pay the full amount in one payment by Credit and Debit card OR by Direct Debit – costs spread over 5 payments.

If you are purchasing tickets for Individual games you can only purchase online via Credit or Debit card.

WHAT ARE THE STADIUM BAG POLICY RESTRICTED ITEMS?

To provide a safer environment and significantly reduce entry time into the stadium, the NFL will be implementing a strict bag policy for all four NFL London Games.

DO NOT bring a bag into the stadium for any of the events unless they adhere to the regulations outlined in the bag policy document. If for any reason (medical or other) you require a bag that does not adhere to this policy, ENTRY WILL BE PERMITTED, however you will need to provide proof of medical condition and requirements, and should expect a bag search BACK TO THE TOP

IS THERE A CHILD TICKET PRICE?

Child tickets (16 and under) are available at both venues. Please see ticket information page for prices.

CAN I BRING MY BABY/INFANT TO THE GAME?

If you have a child under 18 months that you wish to bring to the game you can and the baby does not require ticket to enter the stadium.

HOW CAN I BUY A SPECIAL ACCESS SEASON TICKET?

Special access tickets can be purchased by calling Ticketmaster customer service team on this number 0800 988 4440

HOW DO I GET A 20% DISCOUNT ON SEASON TICKETS?

Anyone buying a Season ticket for all four 2017 games will save an average of 20 per cent off the cost of individual game tickets. This has already been deducted from the ticket purchase price. Season ticket holders will only pay one booking fee per season ticket. Example: 4 season tickets = 4 booking fees instead of 16.

WHEN WILL I RECEIVE MY GAME TICKETS?

Tickets are expected to be dispatched in August 2017. You should receive your tickets no later than 2 weeks prior to the event. If you have not received your tickets in this time please contact Ticketmaster on 0333 321 3123.

CAN I PURCHASE A SEASON TICKET FOR JUST THE 2 TWICKENHAM GAMES? OR JUST THE 2 WEMBLEY GAMES?

No a season ticket is currently for all 4 games.

WHEN WILL INDIVIDUAL GAME TICKETS GO ON SALE?

The date for individual game tickets are still to be confirmed. This will not happen until the exact dates of each match up have been confirmed.

I WISH TO PURCHASE LARGER GROUP PACKAGES. HOW CAN I DO THIS?

The ticket limit is 8 per person.

I CAN’T FIND MY CUSTOMER ID NUMBER. WHAT SHALL I DO?

Customer IDs have been sent to all 2016 season ticket holders. If you have not received your customer ID, please email us at enquiries@nfl.com using the email address you use to purchase your 2016 season tickets and we will provide your customer ID to you.

WILL THE SEASON TICKETS COME IN THE FORM OF A CARD OR 4 SEPARATE TICKETS?

You will receive 4 individual tickets for the 2017 London Games

 

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